Receptionist/Administrator

11.11.21

Based in Costa Adeje, Tenerife, Spain.

This role has multiple dimensions that includes providing a professional and courteous service to all clients, staff and visitors both face to face and over the phone.

It also entails an administrative function including, data input and processing, liaising with existing Blevins Franks clients, ensuring client facing staff (Partners/ Private Client Managers) are fully equipped for client meetings and liaising with various departments/ stakeholders to ensure client satisfaction, company harmonisation, regulatory fulfilment and business growth.

Duties

  • Responsible for handling front office reception, including greeting visitors, offer them a beverage and answering phones
  • To announce visitors/clients to the appropriate member of staff within the business
  • Ensure reception area and meeting rooms are kept clean and tidy
  • Meeting room management
  • Deal with orders as instructed by Office Manager and deliveries to the office
  • Printing/scanning and photocopying
  • Ensuring documents are provided in timely manner (meeting packs/ reports/ applications/ engagement and authority letters, any other requested)
  • Data entry and processing of tasks utilising IRESS Xplan
  • Client liaison for non-advice related matters
  • Liaison with various departments to ensure business is processed and client tasks are actioned in a timely manner
  • Liaison with external companies were required for data management and processing purposes
  • Fulfilment and awareness of regulatory/ Data Protection requirements
  • Continued professional development

Previous Experience

  • Customer service and administrative experience

Attributes

The receptionist/administrator’s role demands a person with the following natural attributes in order to handle the range of activities and the stress of meeting deadlines at certain times of the year.

  • Previous experience in reception/administration work
  • To be a good representative of Blevins Franks
  • Good communicator
  • Sensible and professional attitude
  • Well-developed interpersonal and communication skills
  • Must be approachable and helpful with colleagues and visitors, contributing to a friendly and professional working environment
  • Has good attention to detail, making sure that at all times, that work is accurate
  • Confident in the use of internal IT systems and Microsoft Office packages
  • A flexible approach to working arrangements and the ability to cope with a constantly changing environment
  • Ability to work under pressure and meet key deadlines
  • Understands the importance of following procedures.

If you’re interested and qualified for the role, please use the form below to enter your details and upload your CV and a cover letter.

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